With 100+ physicians in 20 specialties, Collom & Carney Clinic serves the healthcare needs of more than 200,000 active patients. This "Physician Owned" group has been a staple in East Texas for the past 70 years. Medical Group Management Association (MGMA) has recognized Collom & Carney as a better performer in the "Performance and Practices of Successful Medical Groups." The clinic has received this distinction since 1998, the first year criteria was developed for this award. The clinic has always maintained a standard of professionalism and excellence, yet within a friendly working environment. All of our physicians are provided with the best resources available, including state-of-the-art equipment, superior staff support, and administrative assistance.
Represents the clinic in a courteous, efficient and professional manner
by answering and making all necessary telephone calls, scheduling
appointments, greeting and assisting patients here for medical care in
Call center setting.
1. Answers all incoming telephone calls.
2. Makes necessary outgoing calls regarding appointments or calls
requested by the nurse or physician such as prescriptions.
3. Records and gives accurate information for messages.
4. Schedules appointments for Urology physicians considering
physician preference as to scheduled appointments and allotted
times.
5. Request medical charts as needed.
6. Reschedules appointments if physicians are called away on
emergencies.
7. Checks in patients in a courteous and friendly manner.
8. Performs clerical duties such as ordering supplies, sorting and
Distributing mail, making copies and assisting drug reps.
9. Sends FAX information as requested.
10. Helps in other areas as needed such as hospital charge tickets.
High School Graduate or equivalent.
2. Previous reception experience or background.
3. Previous public contact work and telephone work.
4. Background and knowledge of computers.
Following up on Medicare claims status and denials. Researching to have claims processed in a timely manner.
1. High school graduate or equivalent.
2. Computer experience
3. At least one year experience working insurance follow up with knowledge of the Medicare modifiers and other guidelines for physicians.
4. Must know how to use CPT book and ICD-10 book. At least 2 - 4 weeks of training is required.
5. Must have knowledge of medical and medical business office terminology. (EOB, RA, EFT, etc.)
Under direct general supervision of Physician and/or Nurse Practitioner, the Licensed Vocational/Practical Nurse (LVN/LPN) is to assist and perform general nursing duties in the course of providing care and treatment of patients in the office setting. Pleasant, courteous disposition with the ability to work with patients as well as employees and physicians. Professional in conduct and appearance.
1. To work one on one with the patient if for any reason the patient is not aware of a balance on account.
2. Key collection reports when needed.
3. Key batches and blue mail when needed.
4. Step in for Supervisor when she is out of office.
5. Verify benefits on various procedures and treatments.
6. Calls patients with benefits.
1. Pleasant, friendly disposition with the ability to work well with patients.
2. Awareness of need for discretion and for keeping confidential all matters relating to
clinic, employees and the patients.
3. Intelligence to use judgement and initiative determining the course of action with
patient accounts.
4. Ability to handle stressful situations while remaining calm and helpful.
5. Tact and diplomacy when dealing with patients.
6. Representing clinic in professional, courteous manner.
7. Able to accept new ideas and implement change in department.
Prior medical experience preferred but not required.
Current certification required.
IMMEDIATE OPENING
MT (CLS) OR MLT (CLT)
FOR BUSY LABORATORY
HOURS: 8:00 A.M – 5:00 P.M. or until finished
MONDAY – FRIDAY
SOME SATURDAYS REQUIRED
MUST BE FLEXIBLE AND RELIABLE
COLLOM AND CARNEY CLINIC
5002 COWHORN CREEK
TEXARKANA, TEXAS 75503
(903) 614-3073
Must have current license.
