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COVID-19 Precautions

Collom & Carney remains open and committed to caring for our family, friends and neighbors. We have implemented the following precautions for the safety of everyone. Only the patient and one guest/caregiver will be allowed inside our clinic.

 

Temporary Laboratory Collection Site

A temporary lab collection site has been set up for Telemedicine orders and routine lab collections. It is on the 1st floor of our main clinic and is open from 7:15am – 10am. We will collect urine specimens in our bathrooms, along with blood specimens.

We regret we are not able to collect the following at this temporary site and patients will still need to visit our main clinic’s 2nd floor lab for:

  • Outside provider orders
  • Pediatric Patients
  • Blood draws for boxes such as Materni-T, UAMS, MD Anderson, etc.
  • Any patient with pending appointments within a 2 hour window

All patients will be screened before being allowed in the drawing area. Only one patient will be allowed in the drawing area at a time. Patients must wait outside lobby doors. Please do not block the driveway.

 

Patients with Appointments

Precautions: If you currently have a fever/had a fever in the past week but were not diagnosed with the flu, have traveled outside the Texarkana region/been on a cruise or have been in contact with someone who has tested positive for COVID-19, call your provider before your scheduled appointment. They will determine whether your appointment needs to be rescheduled.

Building Entrance: Patients can only enter through the Main Entrance of the clinic. Once you enter the building, you will be prescreened, and our team will determine whether you must wear a mask while inside the clinic.

 

Patients without Appointments

Precautions: Please call the clinic first, so our team can prescreen you over the phone.

 

Pediatric Appointment Changes

Because of the COVID-19 (Coronavirus) spread, we are changing our pediatric appointment schedule. Our pediatricians, nurse practitioners and physician assistants will see well children before Noon. Appointments for sick children will be handled during the afternoon and at the night clinic. Saturday clinic will remain available from 10AM to 12PM. After check-in, we are giving you the option to wait in your car until we are ready to put you in an exam room. Please call (903) 614-3002 for this service or any questions. Please do not bring sick children to the clinic before Noon. Keep well siblings and friends at home, if you are bringing your child to our sick clinic in the afternoon. Thank you for your patience and understanding!

 

Virtual Visits

Update: The federal government has expanded services to all Medicare and Medicaid patients to include routine office visits, mental health counseling and preventive health screenings. CMS policy only covers Medicare & Medicaid in the home during the pandemic. Collom & Carney is expanding its telemedicine services by making more providers available. For more information on our Virtual Visits, click here.

 

Basic COVID-19 Protection

  • Wash your hands thoroughly with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched surfaces (tables, doorknobs, light switches, countertops, desks, phones, keyboards, faucets, sinks, etc.).
  • Keep your distance from others.
  • Stay home if you’re sick.
  • Cover your mouth and nose when you cough or sneeze, and throw away the used tissues. Immediately wash your hands.

 

For the latest updates on COVID-19, click here